ssureUX

The Quick Scan package is a concise review ideal for identifying the most significant issues on your site.

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• Home and key Page Review: A check of your homepage, plus a few key pages to test core functionality, including links, buttons, layout and basic usability.

• Link & Button Check: A quick but thorough check to find any broken links or buttons that impact navigation around the site.

• Mobile responsiveness: Website will be tested on 2 mobile devices (one Android and one iOS) to test that the site displays correctly on mobile screens.

• Basic report: A brief, but detailed report detailing the top issues found.

The Essential Usability package offers a more in-depth review, focusing on how easy your website is to use, and confirming all essential functions work as they should. This package includes everything from the previous package as well as:

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• Usability Walkthrough: A full website walkthrough to discover general usability issues across the entire site.

• Core Function Testing: Direct testing of core website functions (e.g. forms, navigation bar, buttons) to ensure ease of use.

• Device Testing: Testing usability on both mobile and desktop devices (same OSs as before).

• Performance Check: A basic speed and performance check, testing load times and responsiveness.

• Report With Fixes: A short report with actionable fixes, providing specific solutions for the issues found.

This package offers a more in-depth usability review, looking more into user perspective and technical compliance. Contains everything in the previous two packages, plus:

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• Customer Walkthrough: A complete user journey analysis that looks at the experience from a customer's point of view.

• Accessibility Compliance: Checks for basic accessibility compliance such as alt-text, using the site with no mouse, basic contrast etc.

• Multi-Browser testing: Ensuring consistent design and functionality across the most popular web browsers, such as Googe Chrome, Microsoft Edge, safari etc.

• Detailed report: A more thorough report with step-by-step improvements for any issues found.

This is the most comprehensive usability and functionality package, designed to perfect your website and guarantee a faultless user experience. This package includes everything in the previous three packages plus:

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• Accessibility Deep-Dive: Testing your site’s accessibility with tools such as screen readers, colour overlays and testing against standards such as WCAG.

• Mobile Audit: Mobile specific testing that focuses on advanced touch screen interactions and mobile-only features (only accessible on a touch screen)

• Heatmap: A heatmap generation for the user journey analysis to track and understand user clicks and scrolling.

• Free retest: A follow-up retest after fixes to check that all implemented solutions have resolved the issues, with a new report on final thoughts and any final (hopefully minor) issues.